Our Simple 4-Step Claim Process
To make a claim, please notify our Client Service Team on 1300 88 44 88. They will walk you through the process, send you a claim form and explain which documents are required.
Complete the claim form and send it back to us with the supporting documents to allow us to assess the claim.
Once we’ve received the completed claim form and supporting documents, we’ll assess the claim and advise you of the outcome.
Once a claim is accepted, we will make the payment to you or your nominated beneficiary/ies. All claims are paid in Australian dollars.