About Us

About Us

Who are we?

Genus Life Insurance Services is part of NobleOak Life Limited and provides management and ongoing services in relation to your policy, which includes processing of premium payments, responding to customer service calls, mailing annual policy anniversary letters and handling customer claims.

First established 140 years ago  as the ‘United Ancient Order of Druids Friendly Society of NSW,’ NobleOak is an Australian public unlisted company regulated by APRA.

Today, the values of Genus and those of NobleOak are steeped in the rich history of the ancient Druids and guided by principles of integrity and benevolence.

Genus Life Insurance Services Pty Ltd ABN 89 631 536 537 is an Authorised Representative of NobleOak Services Ltd AFSL 286798. 

Our Values

Genus staff all have a genuine desire to make a difference and lives by our values:

Nobility

We put our clients first at all times, and we always offer genuine value. We’re here to protect. 

Simplicity

We use simple, clear communication at all times and avoid jargon. We aim to make getting Life Insurance easier and ensure that our clients know what they are covered for.

Adaptibility

We continually drive, and respond to, positive change to ensure our clients get the best service and products. We’re always looking to improve and try new things.

Delivery

We deliver results, not excuses. This includes both to our clients and to each other. When we say we are going to do something, we do it.

Want to know more?

If you have any further questions take a look at our FAQs or contact us

FAQs

Find the answer to your questions in our FAQs

 

Get in touch

please call us we would be happy to help

1300 88 44 88

8.00am - 6.00pm

Mon - Fri (AEST)